techno matt » comcast http://technomatt.org/blog mind leakage Sun, 08 Jan 2012 19:27:38 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 I wish every company was as nice as my bank http://technomatt.org/blog/2008/04/08/i-wish-every-company-was-as-nice-as-my-bank/ http://technomatt.org/blog/2008/04/08/i-wish-every-company-was-as-nice-as-my-bank/#comments Wed, 09 Apr 2008 02:41:47 +0000 zebtron http://technomatt.org/blog/?p=46 Spent yesterday dealing with billing, tech support, and such from 4 different companies to try to get my Comcast billing straightened out. Short story is that Comcast dropped the ball and lost my third party billing (work pays for a BB connection) billing information in the transition from Insight to Comcast.

I finally got the tech support folks at work to call some people with pull and got it fixed in a few hours.

Today my consumer experience was much better. I called my bank and visited a branch.

The people are always nice, and helpful.

So I whined about how crummy Comcast is, now I am praising Monroe Bank (Bloomington, IN).

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