Spent yesterday dealing with billing, tech support, and such from 4 different companies to try to get my Comcast billing straightened out. Short story is that Comcast dropped the ball and lost my third party billing (work pays for a BB connection) billing information in the transition from Insight to Comcast.
I finally got the tech support folks at work to call some people with pull and got it fixed in a few hours.
Today my consumer experience was much better. I called my bank and visited a branch.
The people are always nice, and helpful.
So I whined about how crummy Comcast is, now I am praising Monroe Bank (Bloomington, IN).