I wish every company was as nice as my bank

Posted by zebtron on April 8th, 2008 filed in banking, business, comcast

Spent yesterday dealing with billing, tech support, and such from 4 different companies to try to get my Comcast billing straightened out. Short story is that Comcast dropped the ball and lost my third party billing (work pays for a BB connection) billing information in the transition from Insight to Comcast.

I finally got the tech support folks at work to call some people with pull and got it fixed in a few hours.

Today my consumer experience was much better. I called my bank and visited a branch.

The people are always nice, and helpful.

So I whined about how crummy Comcast is, now I am praising Monroe Bank (Bloomington, IN).

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